This Plano home had been hit by a spring storm with high winds and hail, causing damage to over 60% of its asphalt shingles. The homeowner contacted us after noticing ceiling stains and loose shingles in the yard. What started as a quick inspection turned into a full roof replacement project—wrapped up within 3 days and fully covered by insurance.
What we did
We responded quickly with emergency measures, handled all communication with the insurer, and delivered a beautiful, durable new roof the homeowner loved.
Emergency response and inspection
We arrived within 24 hours of the call.
Tarped affected areas to prevent interior water damage
Performed a full exterior and attic inspection
Identified missing shingles, punctures, and granule loss
Took drone photos and detailed documentation for insurance support
Roof tear-off and prep
Once the claim was approved, we got to work.
Removed all damaged shingles and underlayment
Disposed of debris and protected landscaping
Installed upgraded synthetic underlayment
Reinforced decking and replaced rusted nails where needed
New roof installation
This part’s our favorite—where the magic happens.
Installed GAF Timberline HDZ shingles in Charcoal for a modern look
Replaced all flashing and added drip edge for moisture control
Installed new ridge vents for better attic airflow
Final walkthrough with the homeowner and clean-up
Challenges we faced
No good roof story is without a twist.
Tight HOA rules required specific shingle type and color
Weather delay added 1 day to the schedule
Insurance paperwork needed extra documentation (we handled it!)
Why this project stands out
This project was more than just a roof—it was a fast recovery for a family stressed by storm damage.
Rapid response within 1 day of storm
Full insurance support and guidance provided
Upgraded materials at no extra cost to the homeowner
Finished in 3 days despite weather delays
Final result
The new roof not only looks sharp, but it also meets modern wind resistance and ventilation standards—giving the home years of added protection and a big curb appeal boost.
Elson Robin
Plano homeowner
